Terms & Conditions

Whilst we try and ensure all details, images, descriptions and prices which appear on the website are as accurate as possible, errors may occur. We may choose to not fill any orders (or part of an order) that you have placed where the website contains errors or inaccuracies, including but not limited to, out-of-date information, pricing discrepancies, discount code errors, shipping or return inaccuracies. 

When you place an Order, you will receive an order confirmation to the email address submitted on our Site. This email or other form of receipt does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We are not obliged to supply product/s to you until we have accepted your Order.

You must provide accurate details at the time of making your Order. Your submittal of an Order signifies our right to contact you by the contact details submitted on our Site. This information may be used to contact you if we require more information to accept your Order.

By making an Order, you authorise us to perform credit and security checks where we feel necessary, which may include requesting a verification code to finalise your transaction. Customers may be contacted via email or phone if further information is needed. 

Just Sunnies reserves the right to review and cancel an Order at any time. We may at our discretion, refuse to accept an order for any reason, including but not limited to:

a)      Stock availability of ordered products (in which case, we may offer you an alternative product)
b)     If you are unable to validate security checks or we suspect your Order is fraudulent
c)      If a product or all products in an Order on the website contains an error in imagery, price or descriptions
d)     If there has been an error with a product being wrongfully included in a sale or promotion
e)      If we suspect that you might on-sell our products to other consumers
f)      If we are under agency agreement to not sell a product to another region

To guarantee a positive shopping experience we offer a flexible returns policy. To ensure security and prevent fraud and abuse we monitor returns frequency and value. In cases where there is an unusually high frequency or value of returns, we reserve the right to restrict future orders and close or block access to your account. 

Please note that the above does not override any rights of your statutory rights as a consumer under the Australian Consumer Law.

We endeavour to accommodate requests to cancel an Order or to update information attached to an Order. If you would like to cancel or submit changes to an Order, please contact Customer Service immediately. Please note, we cannot guarantee we will be able to amend or cancel your Order. Once an item is shipped, Just Sunnies reserves the right to refuse an order cancellation and the item must be returned to us in accordance with the returns policy, or we may charge a necessary fee should we need to return the package from a delivery service.

Just Sunnies accepts payment via credit card (Visa/Mastercard), PayPal, American Express, AfterPay, Zip Pay, Zip Money, Klarna, and Bank Deposit. Just Sunnies also offers several express payment methods that include PayPal Express, Google Pay, Apple Pay and Microsoft Pay.

You must pay for the Order in full at the time of placing an Order by one of the payment methods on the Site. You must be entitled to use the payment method used for purchases credit and have sufficient funds to submit an Order.

From time to time, we may perform random security checks on the payment method used on the Site. By submitting an Order, you authorise us to perform credit and security checks where we feel necessary, which may include a small charge to the credit card used for payment, before accepting your Order. 

All prices quoted on the Just Sunnies website, or pursuant to your inquiry with us, are in Australian Dollars (AUD) and include GST. Costs relating to international orders and charged currency conversion you are charged by your bank may vary. 

Just Sunnies reserves the right to vary the prices displayed on the Website from time to time and without notice. We may choose to not fill any Orders (or part of an Order) that you have placed where inaccurate prices have been listed due to error or if a product was wrongfully included in a promotion/sale event.

If your credit card has been charged for the Order, Just Sunnies will immediately issue a full refund to your payment method used on the Order.

All items are listed displaying the Recommended Retail Price (RRP) provided by the Supplier. Items may be tagged by the supplier with price details. If a price update is enforced by the supplier, current inventory may not be updated with a swing tag that has the brand’s new RRP. The item's listed price online will override the tagged price and will be charged accordingly at checkout. If you have any questions or doubts regarding pricing, please contact our customer support team.

At Just Sunnies, you can purchase items that are currently out of stock but will be replenished soon. Pre-order items are marked clearly on the website with a date of availability listed. You can place an order for the item to secure it, or sign up for back-in-stock notifications when the item is available and ready to ship.

If a product is marked as pre-order on the product page and you wish to purchase at that time, simply add a pre-order item to your cart and follow the steps to checkout. You will be required to provide a payment method to place a pre-order purchase, and you will be charged for the item once the pre-order purchase has been completed. 

Please note, availability dates are only an indication of when an item may be available again and not an exact date. Pre-order items will be dispatched and sent to you as soon as they become available at our warehouse. Once your order ships, you will be sent an email with tracking details so you can know when it’s expected to arrive. If you have ordered multiple pre-order items, your order will be shipped once all styles have arrived in stock.

Pre-orders are eligible for cancellation at any time before being sent to you. When your order is cancelled, you will be refunded in full via your original payment method. To cancel your pre-order, please contact our customer service team at support@justsunnies.com.au.

As an Australian company that is independently owned and operated in Australia, Just Sunnies will charge you for your order in Australian dollars (AUD). The price charged to New Zealand customers will be subject to the following:
• The exchange rate applied by the payment provider you have used.
For more information regarding New Zealand GST and exchange rates by payment providers, please contact your local customs office.

Just Sunnies does not collect the New Zealand GST of the purchased products at the checkout page, we are not responsible for and will not reimburse any duties, customs charges or fees. Thresholds and rates are subject to change in accordance with changes to New Zealand law, additionally, your financial services or payment provider may charge currency conversion and administration fees on any purchases and refunds from Just Sunnies. The exchange rate used to determine the dollar amount of the refund (in NZ dollars) will be in accordance with the prevailing rate at the time the refund is made, not the original exchange rate at the time of purchase.

Please note that New Zealand GST is subject to change in accordance with changes to New Zealand law. Orders shipped to New Zealand valued at more than NZ$1000 may incur duties, customs charges, and fees (including GST on duty and freight) charged by the New Zealand Customs Service once the order reaches its destination port. The charged amounts must be paid by you directly to the New Zealand Customs Service or the authorised service provider. If separate orders are placed on the same day, they may be regarded as one order and will be subject to the duties, customs charges, and fees that apply. The expected duties, custom charges, and fees for New Zealand customers can be calculated by using the NZ Customs Service duty estimator.

Some orders may incur a customs or import duty charge. Just Sunnies does not have any control over these charges or is unable to advise what they will be as it is based on individual country's regulations and compliances. For further information, we suggest contacting your local customs office.

All charges are to be paid by the customer on delivery of Order. Orders cannot be returned to sender and Just Sunnies will not pay these customs charges on your behalf. If you refuse to pay these charges, Just Sunnies will not be held responsible for any loss of funds as a result. We cannot mark international orders at a reduced price to avoid customs fees.

We want you to be happy with your new purchase! If you are not satisfied with your sunglasses, you are welcome to return your order for a refund in line with our returns policy. Here are our simple rules of return:

You have 30 days from purchase to return your item(s) back to our warehouse for Australian orders and 60 days for International orders. Items must be in the original packing which must be in original condition. Items must be unworn and unused with the original tags still attached.

To guarantee a positive shopping experience we offer a flexible returns policy. To ensure security and prevent fraud and abuse we monitor returns frequency and value. In cases where there is an unusually high frequency or value of returns, we reserve the right to restrict future orders and close or block access to your account. 

Please note that the above does not override any rights of your statutory rights as a consumer under the Australian Consumer Law.

The type of return is determined on the below eligibility criteria:

Full Price & Our Price Items
All items can be returned for an exchange or refund.

Items purchased during Sitewide Sale Events or Promotions
All items purchased during a sitewide sale event are eligible for a refund or exchange. Please note orders made during sale events are not eligible for Free Returns.

Red-line Sale Items (red font):
All sale items can be returned for an exchange only. Sale items are products where the price is listed in red. Please note sale items are not eligible for Free Returns.

Outlet items (red font & “(o)” listed in style name):
All Outlet items are final sale and cannot be returned for a refund or exchange. Outlet items are identified in the sale section with an “(O)” in the style name and have individual product descriptions detailing any signs of wear, defects, or reason for being marked as an outlet. Outlet items do not come with a warranty.

Prescription Sunglasses & Glasses Terms of Sale:
Custom prescription products are non-refundable and are considered final sale. If you experience any issues with your lenses, please reach out to our customer support team within 30 days of receiving your order.

Free returns are valid within 30 days on purchases over $150 within Australia. Free returns are subject to the following Terms:

                  Offer is only valid per order, with a minimum Order value of $150

                  Offer excludes sale items, outlet items, items purchased during promotions, and site-wide sale events.

                  Free Returns excludes international orders.

                  All returns are shipped with standard shipping.

Just Sunnies recommends you post your items via a trackable delivery service such as Australia Post Parcel Post or Express Post. Just Sunnies is not responsible for lost parcels.

Manufacturers' warranties come with all items we sell, excluding Outlet items. The details of the warranty period are usually detailed on the swing tag or the instructions booklet.

Most of our sunglasses are guaranteed against defects in workmanship and materials for a set period of time from date of purchase. The warranty timeframe is outlined by each manufacturer and differs between each brand, you can find the warranty details for a specific brand by clicking into a style from that brand and viewing the warranty tab towards the bottom of the page.

The manufacturer warranty does not cover normal wear and tear such as scratched or broken lenses, lost screws or nose pieces and frame deterioration. Any alterations to the sunglasses such as major adjustments or lens replacements like prescriptions will void your warranty. The manufacturer reserves the right to repair or replace, in part or in full, sunglasses returned for warranty or repair. Warranty claims and other repairs are at the complete discretion of the manufacturer. If you believe your item is faulty, please contact our customer service team for further information and assessment of your purchase.

How to arrange a Repair or Warranty Claim?

Option 1: Take your sunglasses to your nearest stockist, and they will be able to assist you in sending them to the manufacturer

Option 2: Return your sunglasses to the manufacturer direct; if applicable

Option 3: Post the sunglasses back to us along with a completed copy of our Repair and Warranty claim form. Once received we will forward your sunglasses to the manufacturer on your behalf (postage charges apply). Remember to package your sunglasses inside a protective case in a sturdy box with padding along with your completed repair and warranty form. (If you don’t have access to a printer simply write the required details on a neat sheet of paper).

If the problem is minor, such as a missing screw, you can see your local stockiest, optometrist or sunglass store; minor repairs are usually completed at little to no cost. Alternatively, contact our team directly, we may be able to mail a spare screw to you!

Important Information:

• Sunglasses and glasses alike should be kept in their protective pouch when not being worn, try not to store them in hot places like the car.
• To validate your warranty please present a copy of the receipt for proof of purchase.

You may purchase a gift card for use on the Site. Gift cards can be redeemed at the online checkout by entering the associated gift card number.

Gift cards are valid for 36 months from the purchase date. Once activated, this card is redeemable for merchandise at Just Sunnies store and Just Sunnies online store only. Gift cards are not redeemable for cash. Lost or stolen Gift Cards will not be refunded or replaced. Any unredeemed balance that remains on the Gift Card after the 36 months will be voided and not available to use. For card balance, visit justsunnies.com.au/page/giftcards

We want to ensure you get the best possible price on the sunglasses you love. If you see the same product for cheaper (inclusive of delivery charges, service or handling fees, taxes and any other charges associated with the delivery of the product) at an authorised online or in-store retailer that meets the requirements below, let us know, and we will do our best to price match it (offer valid for one item only, per customer, per competitor, per day). We reserve the right to accept or reject your order for any reason, including (without limitation) the right to determine which company is a comparable retailer on the basis of eligibility for a price match offer. We reserve the right to reject your price match request if there is an error in the price or an error in the product description listed on the site you have submitted. If we need to reject an order, we will use our reasonable efforts to be in contact with you as soon as possible regarding the rejection and our reason for denying the offer. Please read the full terms and conditions below and submit your form here.

a) The product must be identical in brand, style and colour

b) The product must be available for sale by an authorised Australian retailer with an Australian domain

c) The product must be in stock and able to be delivered within 7 days

d) The product must not be part of a closing down sale, wholesale offer, sale outlet or marketplace. Excludes single use sign-up and promotional offers

e) The price must be the final price in Australian dollars inclusive of delivery charges, service or handling fees, taxes and any other charges associated with the delivery of the product

f) Our price match guarantee offer is only valid on sunglasses or optical frames. Prescription lenses and custom-built frames are excluded from this offer

g) Our price match codes will expire within 48 hours from the date of issue.

Exceptions of this offer:

a) Price Match cannot be used in conjunction with any other offers or promotions, including the use of discount codes

b) Price match orders are not eligible for free returns

c) The difference in price must exceed a minimum of $1 Australian Dollar

d) Just Sunnies has the right to reject the request if the other retailer’s price is misprinted or falsely advertised

e) This offer does not apply to items advertised below their cost price

f) This offer does not apply to subscription or membership pricing from other sites

g) This offer excludes gift cards

h) This offer excludes damaged stock

i) This offer excludes direct sales by brands or retailers with discounts greater than 50% off the original price

STANDARD PROMOTION DETAILS AND EXCLUSIONS

• Offer available online only unless stated otherwise.
• Offer cannot be used in conjunction with any other promotion.
• Offer not valid with new member discount or repeat customer discount.
• Automatic promotions that do not require a discount code, can not be used in conjunction with any other offer including welcome discounts.
• Promotions that require a discount code are only valid when the code is entered at checkout.
• Excluded Brands include but are not limited to: Maui Jim, AM Eyewear, OTIS, Bask Eyewear, Karen Walker, Zeal Optics, Ray-Ban Smart Glasses, Sun Bum, Kaleos, Otra and Pit Viper. This list may vary depending on the promotion.
• All promotions exclude sale items and outlet items unless stated otherwise.
• All promotions exclude gift cards and optical custom lenses.
• Promotions cannot be applied after the order has been placed.
• The refund amount for any returns or exchanges will match the price upon purchase. Shipping charges are non-refundable.
• No cash redemption possible in exchange for promotion.
• Standard shipping applies to all orders under $80 unless stated otherwise.
• Offer cannot be used on exchanges.
• Orders placed during a promotion are not eligible for free returns.
• Just Sunnies reserves the rights to change or cancel this promotion at any time.

NEW MEMBER NEWSLETTER SIGN UP OFFERS (3)

OFFER 1 - $20 OFF ORDERS OVER $130

• One-time offer for new customers subscribing to Just Sunnies .
• Minimum order value of $130 AUD.
• Offer is valid on full-priced items only, cannot be used on sale or outlet items.
• Offer excludes Ray-Ban Smart Glasses.
• Offer excludes gift cards and optical custom lenses.
• Offer is valid for 30 days from the issue date and is only valid one time per person.
• No cash redemption possible.
• Code must be applied at checkout to redeem.
• Offer cannot be used on exchanges.
• Code cannot be used in conjunction with any other offer.

OFFER 2 - 10% OFF FULL-PRICED RRP BRANDS

• One-time offer for new customers subscribing to Just Sunnies.
• No minimum order value required.
• Offer is valid on full-priced items only that display a singular black price labeled "RRP".
• The offer cannot be used on sale or outlet items.
• Offer excludes Ray-Ban Smart Glasses.
• Offer excludes gift cards and optical custom lenses.
• Offer is valid for 30 days from the issue date and is only valid one time per person.
• No cash redemption possible.
• Code must be applied at checkout to redeem.
• Offer cannot be used on exchanges.
• Code cannot be used in conjunction with any other offer.
• Offer excludes Ray-Ban Smart Glasses.

OFFER 3 - $75 OFF WHEN YOU SPEND $500

• One-time offer for new customers subscribing to Just Sunnies.
• Offer only valid with a minimum order value of $500 AUD.
• Offer is valid on full-priced items only, cannot be used on sale or outlet items, and bulk orders.
• Offer excludes Ray-Ban Smart Glasses.
• Offer excludes gift cards and optical custom lenses.
• Offer is valid for 30 days from the issue date and is only valid one time per person.
• No cash redemption possible.
• Code must be applied at checkout to redeem.
• Offer cannot be used on exchanges.
• Code cannot be used in conjunction with any other offer.

BEFORE YOU GO PROMOTION - $10 OFF

• One time offer for new customers subscribing to Just Sunnies.
• Offer only valid with a minimum order value of $99 AUD.
• Offer is valid on full-priced items only, cannot be used on sale or outlet items.
• Offer excludes Ray-Ban Smart Glasses.
• Offer excludes gift cards and optical custom lenses.
• Offer is valid for 30 days from the issue date and is only valid one time per person.
• No cash redemption possible
• Code must be applied at checkout to redeem
• Offer cannot be used on exchanges
• Code cannot be used in conjunction with any other offer

BIRTHDAY VOUCHER - Members Only

• Single use only.
• Valid on orders over $130 AUD.
• Cannot be used in conjunction with any other offer.
• Offer excludes: Maui Jim and Ray-Ban Smart Glasses.
• Offer is valid on full-priced items only, cannot be used on sale or outlet items.
• Offer excludes gift cards and optical custom lenses.
• Offer expires 30 days from receiving discount code.
• Discount code must be applied at the checkout in order to be redeemed.
• Code cannot be applied to order after the order is processed.
• Offer cannot be used on exchanges.
• Offer only sent to members who have provided their birthdays.

UNiDAYS - STUDENT DISCOUNT

• Discount is only valid for UNiDAYS verified students and is available online only at justsunnies.com.au.
• Cannot be used in conjunction with any other offer including automatic promotions and discount codes.
• Discount total is taken off the products singular selling price and varies per brand.
• Offer is valid on full-priced items only, cannot be used on sale or outlet items.
• Offer excludes Ray-Ban Smart Glasses.
• Offer excludes gift cards and optical custom lenses.

THANK YOU OFFER - 10% OFF*

• Offer available online only unless stated otherwise.
• Offer cannot be used in conjunction with any other promotion.
• Offer not valid with new member discount or repeat customer discount.
• Offer applied to order total.
• Offer is valid on full-priced items only, cannot be used on sale or outlet items.
• Offer excludes Ray-Ban Smart Glasses.
• Offer excludes gift cards and optical custom lenses.
• Promotions cannot be applied after the order has been placed.
• The refund amount for any returns or exchanges will match the price upon purchase. Shipping charges are non-refundable.
• No cash redemption possible in exchange for promotion.
• Standard shipping applies to all orders under $80 unless stated otherwise.
• Offer cannot be used on exchanges.
• Just Sunnies reserves the rights to change or cancel this promotion at any time.

SPRING CLEAN SALE - UP TO 40% OFF* SELECTED BRANDS

• No code needed, discount is automatically applied. Prices are as marked on the product.
• “Up to 40% off” discount is calculated off the black price for full-priced priced products, the green price for "our price “ products and the red price for clearance items. Find the RRP in the blue "i" bubble on the product pages.
• Offer applies to selected brands only. Included brands: Ray-Ban, Prada, Oakley, Miu Miu, Le Specs, Dragon Eyewear, Sito, Cancer Council, Arnette, Carrera, Adidas, Bolle, Lu Goldie, Raen, Tom Ford, Victoria Beckham, Vieux, Mangrove Jacks, Electric, Chimi & Gucci.
• Offer excludes any brands not listed, custom optical lenses & gift cards.
• Can't be used in conjunction with any other offer.
• Offer valid 1:00 AM AEST 26.09.24 - 11:59 PM AEST on 02.10.24.

HOT DEALS FOR HOT DAYS SALE - UP TO 20% OFF*

• No code needed, discount is automatically applied. Prices are as marked on the product.
• “Up to 20% off” discount is calculated off the black price for full-priced priced products, and the green price for "our price “ products. Find the RRP in the blue "i" bubble on the product pages.
• Offer excludes Maui Jim, AM Eyewear, Otis, Bask Eyewear, Karen Walker, Zeal Optics, Ray-Ban Smart Glasses, Otra, Smith, Spotters Kids, Pit Viper, Balenciaga, Ritual Vision, Valley Eyewear new arrivals, Oakley Plantaris Sunglasses & Bottega Veneta.
• Offer excludes custom optical lenses, sale items & gift cards.
• Can't be used in conjunction with any other offer.
• Offer valid 1:00 AM AEST 23.10.24 - 11:59 PM AEST on 27.10.24.

SUNGLASS FRENZY SALE - UP TO 20% OFF*

• No code needed, discount is automatically applied. Prices are as marked on the product.
• “Up to 20% off” discount is calculated off the black price for full-priced priced products, and the green price for "our price “ products. Find the RRP in the blue "i" bubble on the product pages.
• Offer excludes Maui Jim, AM Eyewear, Otis, Bask Eyewear, Karen Walker, Zeal Optics, Ray-Ban Smart Glasses, Otra, Smith, Spotters Kids, Ritual Vision & Valley Eyewear new arrivals.
• Offer excludes custom optical lenses, sale items & gift cards.
• Can't be used in conjunction with any other offer.
• Offer valid 1:00 AM AEST 11.11.24 - 11:59 PM AEST on 15.11.24.

OPTICAL - Sign Up To Win

Offer: Sign up to our Optical email list for your chance to win a pair of prescriptible eyewear valued up to $500 RRP.

Conditions:

• To enter, entrants must sign up to the Just Sunnies Optical database during the period of the competition.
• Entrants can unsubscribe from the database at any time. Entrants must still be subscribed at the time of the draw to be eligible.
• Winner will receive a free pair up to the value of $500AUD. Any additional cost for their chosen pair must be paid by the customer at the time of ordering. 
• The prize can only be redeemed on a prescriptible frames that contain custom prescription lenses. 
• Winner will be contacted via email within 10 business days of the competition close date. 
• The prize value can not be redeemed for cash and is single use only. 
• The prize can not be claimed in conjunction with any other gift cards, credit notes, discount codes or any other promotional offer.
• Closing date to be confirmed. Open to Australian residents who fulfil the entry/eligibility requirements.

SMITH - Sign Up To Win

Offer: Sign up to our email list for your chance to win two pairs of Smith Monroe Peak Sunglasses.

Conditions:

• To enter, entrants must sign up to the Just Sunnies & Smith database during the period of the competition via the Meta on-platform lead generation form.
• Entrants can unsubscribe from the Just Sunnies database at any time. Entrants must still be subscribed at the time of the draw to be eligible.
• Entrants that sign up via the lead generation form consent to their email address, name, mobile number and city being shared with Smith after the campaign has closed and consent to being added to their email database.
• The winner will receive two free pairs of Smith Monroe Peak sunglasses at Just Sunnies' discretion.
• Winner will be contacted via email within 10 business days of the competition close date. We will contact the winner 3 times over the period of 2 weeks before the prize is redrawn.
• The prize value can not be redeemed for cash and is single use only.
• The prize can not be claimed in conjunction with any other gift cards, credit notes, discount codes or any other promotional offer.
• Closing date is 14/03/2024 at 11:59PM AEST.
• The giveaway is open to Australian residents who fulfil the entry/eligibility requirements.

FATHER’S DAY GIVEAWAY - Instagram - Follow, Like, and Comment To Win

Offer: Follow, Like, and Comment on our Father’s Day giveaway post to go into the draw to win a pair of limited edition Nike Echo Shield in Matte Black/Road Orange Mirror Lenses.

Conditions:

• To enter, entrants must go to our Instagram post from the 23rd of August and:

1. Be following Just Sunnies (@justsunnies)
2. Like the post
3. Tag another user in the comments (one comment = one entry)

• Entrants must still be following Just Sunnies (@justsunnies) at the time of the draw to be eligible.
• The winner must provide a valid Australian address to claim the prize.
• The prize value cannot be redeemed for cash and is for single use only.
• The prize cannot be claimed in conjunction with any other gift cards, credit notes, discount codes, or any other promotional offer.
• The giveaway ends on 28th August 9:00 AM AEST.
• The winner will be drawn on 28th August at 12:00 PM AEST.
• The winner will be contacted via Instagram on 28th August at 3:00 PM AEST.
• The item will be shipped at the cost of Just Sunnies within 1 business day of receiving the winner’s address. There is no guarantee that the item will arrive in time for Father’s Day.
• This giveaway is in no way sponsored, endorsed, or administered by, or associated with Instagram, Facebook, or TikTok. By entering, participants agree to release Instagram, Facebook, and TikTok from any responsibility related to this giveaway.
• By entering, participants agree to these terms and conditions and the decisions of Just Sunnies, which are final and binding in all matters related to this giveaway.
• Any personal data collected as part of the giveaway will be handled in accordance with Just Sunnies’ Privacy Policy.The giveaway is open to Australian residents who fulfil the entry/eligibility requirements.

Ray-Ban Smart Glasses are not eligible for exchange once opened. Items can only be returned for exchange or refund within 30 days of receipt if the item remains in its sealed original packaging. Ray-Ban Smart Glasses products are excluded from all sale events & promotions in-store and online.

Ray-Ban Smart Glasses requires a mobile phone with Android (location services enabled) or iOS operating systems, and wireless internet access as well as a Facebook account and the Facebook View app (free download). Ray-Ban Smart Glasses and the Facebook View app are currently available and supported in the following countries: Austria, Belgium, France, Ireland, Italy, Spain and the United Kingdom. As of today, voice assistant is only available in English, French and Italian. For ages 13 and up only. This product may interfere with personal medical devices. Requires updates to be installed from time to time, including prior to first use. While using Ray-Ban Smart Glasses, it is always the user’s responsibility to comply with any local laws and regulations, especially those relating to privacy and the use of recording devices.

Terms and Conditions for Just Sunnies Prescription Glasses

1. Prescription Glasses General Terms of Ordering
Just Sunnies offers a wide range of prescription sunglasses and glasses for purchase online. By placing an order with Just Sunnies, you agree to the following terms:

a) Prescription Details: It is your responsibility to ensure that the prescription details you provide are correct and up-to-date. Just Sunnies will not be held responsible for any errors in your prescription details.

b) Payment: Payment for your prescription glasses must be made in full at the time of placing your order. Just Sunnies accepts Visa, MasterCard, American Express, and PayPal.

c) Delivery: Just Sunnies aims to dispatch prescription glasses within 7-10 business days of receiving your order, subject to prescription verification. Shipping times may vary depending on your location.

d) Returns and Exchanges: Prescription glasses are custom-made to your specifications and cannot be returned or exchanged unless faulty or damaged. Please contact Just Sunnies customer service within 7 days of receiving your glasses if you believe they are faulty or damaged.

2. Health Fund Claiming

If you are eligible to claim prescription glasses through your health fund, Just Sunnies will provide you with a tax invoice that includes the required information for your claim. You will need to contact your Health Fund to process the claim.

3. Prescription Lens Warranty

Just Sunnies offers a one-year warranty on prescription lenses from the date of purchase. The warranty covers manufacturing defects and faults in materials. The warranty does not cover damage caused by misuse, accident, or normal wear and tear.

4. Lens Care

Prescription lenses require proper care and maintenance to ensure longevity and performance. Just Sunnies recommends the following care tips:

a) Clean lenses regularly with a microfibre cleaning cloth and lens cleaner.

b) Store prescription glasses in a case when not in use.

c) Avoid exposing lenses to extreme heat, chemicals, or abrasive materials.

5. No Medical Advice

Just Sunnies is not a medical provider and does not provide any medical or optical care, advice, opinion, diagnosis or treatment. If you have any concerns about your eyes or vision, please consult a qualified optometrist, ophthalmologist or medical professional.

6. Liability

Just Sunnies will not be held liable for any loss or damage arising from the use of prescription glasses purchased from our website. This includes but is not limited to, personal injury, damage to property, and loss of income or profits. Just Sunnies liability is limited to the purchase price of the prescription glasses.

Win a tropical holiday for 2 to Hamilton Island. To enter, purchase a pair of Maui Jim sunglasses between December 1st 2023 and December 31st 2023. 

• The promotional campaign period is valid from 12:01AM, December 1st, 2023 - 11:59PM, December 31st, 2023.
• This promotion applies only to Maui Jim Sunglasses sold through www.justsunnies.com and Just Sunnies retail stores in Australia (Burleigh Heads, Coolangatta, Elanora and Tweed Heads). 
• To qualify for entry, the entrant must purchase at least one (1) pair of Maui Jim Sunglasses during the promotional campaign period.
• All entrants who purchase Maui Jim sunglasses in-store and online during the campaign period must provide an email address to be eligible to win.
• One (1) order counts for one (1) entry.
• Entries are only valid for purchases made in and shipped within Australia, excluding South Australia, Northern Territory and ACT. 
• The winner and guest must be a permanent Australian resident excluding South Australia, Northern Territory and ACT at the time of drawing. 
• The major prize consists of the following: 
  1 - Return economy flights for two (2) from the winner’s nearest capital city to Hamilton Island.  
  2 – Five nights staying at the Reef View Hotel Hamilton Island in a twin-share room.  
  3 – A $1000.00 AUD Digital VISA gift card.  
  4 – Two (2) pairs of Maui Jim sunglasses of the winner’s choice. 
• The total value of the prize pool is valued at $5,804.00 AUD Inc GST.
• Blackout periods may apply.
• The winner must redeem the prize by December 31st, 2024. 
• Maui Jim and Just Sunnies reserve the right to refuse to award the Major Prize to any person, at any point, for any reason. 
• Maui Jim and Just Sunnies accept no responsibility for any damage, illness, injury, or loss of income, as a result of winning and/or redeeming the major prize.
• All taxes, duties and any other charges associated with the major prize are to be covered by the winner. Any cancellation fees associated with accepting and/or redeeming the prize will be at the cost of the winner. 
• The major prize will be drawn on January 31st, 2024, at the Just Sunnies Head Office by Just Sunnies staff. The decision is final. 
• The winner will be notified by phone or email within one week (7 days) of the prize drawing. 
• The winner will have two weeks (14 days) from notification of winning to formally accept the prize in writing. 
• Should the winner not be able to accept the prize for any reason or fail to respond within the 2-week period, a re-draw will occur and the existing winner's notification becomes invalid. 
• The Major Prize cannot be transferred or redeemed for cash.